DELIVERY


CHRISTMAS DELIVERY

Guidelines for last order dates for Christmas Delivery

UK Standard Delivery - £3.95. Order before 3pm on the 19th December.

CollectPlus - £3.99. Order before 3pm on the 19th December.

UK Next Day Express - £5.95. Order before 3pm on the 21st December.

Delivery to Countries outside of UK

Europe Zone 1 - £12.00. Order before 3pm on the 17th December. Orders may be subject to Customs & Excise delays.

Europe Zone 2 - £16.00. Order before 3pm on the 18th December. Orders may be subject to Customs & Excise delays.

Rest of the World Zone 3 - £20.00. Order before 3pm on the 17th December. Orders may be subject to Customs & Excise delays.

New Zealand - £20.00. Order before 3pm on the 10th December. Orders may be subject to Customs & Excise delays.

DELIVERY OPTIONS

UK Standard Delivery - £3.95
Up to 3-5 working days. Please note working days do not include weekends or Bank Holidays. Post code exclusions apply.

UK CollectPlus Next Day Delivery - £3.99
We now offer next-day delivery via CollectPlus to over 7000 locations for £3.99. You can choose any CollectPlus location when ordering via Click & Collect in the checkout. CollectPlus orders will need to be collected within 10 days of receiving notification of delivery.

UK Next Day Express - £5.95
For next day delivery orders must be placed before 3pm Monday - Friday. Orders placed after 3pm on Friday will not be despatched until Monday. Post code exclusions apply.

Delivery to Countries outside of UK
Europe Zone 1 - £12.00
(Belgium, Germany, France, Ireland, Netherlands)
Up to 5 working days. Please note working days do not include weekends or Bank Holidays. Post code exclusions apply.

Switzerland, Greece, Finland and Slovakia - £16.00
Up to 10 working days. Orders may be subject to Customs & Excise delays. Please note working days do not include weekends or Bank Holidays.

Europe Zone 2 - £16.00
(Austria, Denmark, Spain, Czech Republic, Italy, Monaco, Sweden)
Up to 5 working days. Please note working days do not include weekends or Bank Holidays.

Rest of the World Zone 3 - £20.00
(Australia, Canada, Hong Kong, Japan, Singapore, United Arab Emirates, United States of America)
Up to 5 working days. Orders may be subject to Customs & Excise delays, please note working days do not include weekends or Bank Holidays.

New Zealand - £20.00
Up to 10 working days. Orders may be subject to Customs & Excise delays. Please note working days do not include weekends or Bank Holidays.

 

GENERAL DELIVERY TERMS

We will deliver your order to the address you request at checkout when placing your order. You can select to have your order sent either to your home address, work or a friend’s address. The alternative delivery address must be in the UK. All deliveries are subject to stock availability and authorisation of your payment. We are unfortunately unable to specify the time the goods will be delivered to you. Stock permitting, all orders placed online are usually dispatched to arrive with UK customers within 5 working days from when the order was placed. Please note that during sale period, delivery may take slightly longer due to increased demand.

If you are out, our courier will leave a delivery note at your designated delivery address confirming they have attempted a delivery. There is also a contact number on the delivery note which you can contact to arrange a delivery time suitable to you.

 

Order Tracking
A tracking email will be sent when your order is shipped with our carrier. This tracking email will be sent separately from our confirmation of despatch email. It will detail your tracking number for the parcel and a portal where you can track the progress of your order. If your order contains 2 or more parcels a separate tracking email will be sent for each parcel shipped.